Guest Reviews

Derek and Divya made our first trip to Ireland and Wales such fun. We were able to visit everywhere we requested, and our driver/guides took us wonderful additional places based on our interests. We really could not have asked for a better planned, more smoothly run, or more enjoyable trip.

Enchanting Travels and our coordinator Sarnanku made the entire experience stress free. We traveled to Japan and were able to get around, travel from city-to-city, and enjoy experiences we couldn’t have envisioned until they were recommended to us. We had some bespoke locations we wanted to visit (e.g. Nara, Tokyo Disneyland) and we were able to sync them in with the agencies offerings.

We had an extraordinary trip enabled by Enchanting Travels. Our Trip Coordinator, in particular, was responsive, engaged, kind and incredibly professional. She helped make the trip a once-in-a-lifetime experience for our family.

Enchanting Travels crafted a trip for us with such loving and caring detail that all we had to do was show up and relax. With Enchanting Travels you don’t have to worry about the small stuff and you can trust they have the best experiences and accommodations lined up. Their guides are knowledgeable and fun and the point person is so on top of things you don’t have to worry of flights get delayed or other emergencies pop up. This is a true luxury experience where all you have to do is enjoy.

Although we usually plan our travel ourselves when we decided to go to Africa we felt we needed expert advice. We gave our Enchanting Travels planner an idea of the types of things we wanted to see and a few specific places we thought we might like to go and he came back with a well-planned itinerary with excellent options for travel and accommodation, bush camps and destinations that would provide a variety of experiences. When we arrived our Travel Coordinator was excellent. All our connections happened as planned and the few questions we did have along the way were answered immediately. We loved the trip and the knowledge that everything was organised. We just had to enjoy ourselves which we most certainly did.

Having a trip coordinator who was available 24 hours seemed like a bit extra and originally I thought it was a waste but the really friendly service assured me that it was better safe than sorry. The time I needed really her I was extremely relieved she was available to help me out.

Enchanting Travels was successful in what they sought out in helping us make our trip truly Enchanted. It was magical in the ways that their staff showed up on time, the stories they shared on our tours, and the goodbye gift in our final stop. We could not have asked for a more perfect way to celebrate ten years together!

The folks from Enchanting Travels held my hand throughout this trip. I love that I was assigned a travel coordinator for the trip who I could contact whenever I needed assistance. We met a couple of times to review the itinerary before the trip and he was available to me during the trip for any questions I might have. I took my niece to Japan and had never been there so I was pretty nervous about the trip. My trip coordinator made sure I had all of the tickets, itinerary information, etc I needed and when the transfers between hotels and tours were going to complicated, they provided a person (or people) to make sure we got the right place on time. They also provided pictures and very specific directions to places we needed to travel to on our own. In addition, a typhoon hit while we were in Japan and communication regarding cancellations and changes were pretty good. I would book with Enchanting Travels again.

Walter, our trip consultant planned an awesome trip with city excursions and active adventures that we love. We knew all the details – drivers, guides, hotel accommodations would be taken care of and we could just enjoy our vacation!

The planning of the trip was only exceeded by the careful monitoring of our travels throughout making sure we never felt lost or worried about a single detail. The trip was well planned, just the right pace and packed with wonderful memories for my daughter and I as a result.

It truly was a trip of a lifetime! My children, their spouses, and the grandchildren old enough to make the trip (11 of us in all) enjoyed 10 days in Africa, experiencing the wildlife and the natural beauty unique to Africa!

From the planning process to the actual trip, Shannon and Anto were perfect. Shannon developed an amazing itinerary and walked us through each part (hotels, activities, etc). Anto was able to provide us with recommendations for restaurants and was our go-to person for the entirety of the trip. Throughout the whole process, we felt heard as this trip was tailored to our interests completely. It was an outstanding honeymoon. It is important to mention that Shannon and Anto made the planning process seamless as it is stressful planning a wedding and honeymoon at the same time. Though, at no point did we get stressed with honeymoon planning as they had it pretty much covered. Additionally, when in Greece, it was AMAZING having timely private transportation planned for us. Having Anto on call at all times was important and very helpful when in Greece. We appreciated how Anto, Shannon, and everyone at Enchanting Travels organized a honeymoon treat for us at each hotel. I could not recommend Enchanting Travels more. We will without a doubt use them again for future European trips.

Everything was very well planned , since the first person we met and gave our expectations to the last team member who was there and answer our call form Japan when we were not sure if our driver was coming. We felt safe, felt special when we first arrive in the 1st hotel we even had a welcome present from the agency , and all the guides were very special. Everything was very well organize, in the file they gave us for the whole trip , all the tickets and comments on each day activities.

5 stars overall, I would highly recommend them and their knowledgeable team, Very minor persnickety items that could have gone a bit better but nothing earth shattering.

Divya was amazing, she handled all of our concerns and was in contact with us everyday just to inform us about our upcoming activities and to make sure that everything was going as planned! She also helped to get us back on track with our tour when we were delayed getting into Edinburgh.

Enchanting Travels designed and executed the perfect trip to Kenya. Every wish and preference were taken into consideration and no details were overlooked. Every question and concern were immediately and expertly addressed by Corin and Ruth, who are both lovely and talented people. We can’t wait to book our next trip with Enchanting.

An amazing trip for our tenth anniversary and her birthday. We had guides who were amazing. Everything went smoothly start to finish.

I spoke with Shannon about what we wanted in a trip to Italy and Greece and she planned exactly what we were looking for. We couldn’t have had a better experience. The level of service was topnotch. I would highly recommend using Enchanting Travels. I will be using them again for my next trip.