Guest Reviews

We were not too pleased with our room at the Alhambra in Granada and Puneet was quick to remedy that. There are several instances like that where your service and customer care was above and beyond.

This was the trip of a lifetime that crushed all expectations. We will be joyfully talking about this the rest of our lives.

Well organized and coordinated, didn’t have to worry about things to do, accommodations, travel, language barrier. The guides were amazing, flexible with schedules and very hospitable.

I will definitely travel with Enchanting again. I gave Lyndsey an idea of what we would like to do and she crafted the perfect trip for us. Our trip was so easy, and we didn’t have to worry about anything.

The Enchanting Experience was first class – people and communication was outstanding. The Pullman Maamutaa Resort in the Maldives is the best – we loved every minute of our time on the island. Thanks for the Enchanting experience. Kylie & Simon

Our Bali honeymoon was the trip of a lifetime! From the amazing hotels, to the excursions to memorable tour guide, we can’t say enough positive things about our experience. We didn’t want it to end!

If you are truly looking to take the trip of a lifetime, do not hesitate to start with Enchanting Travels. We couldn’t be more grateful that we did. Kate, our travel consultant, helped plan a custom itinerary that was exactly what we asked for – a two-week tour of Italy that included cultural and educational experiences everyone in our group, from grandkids to grandparents, could enjoy. Anto, our trip coordinator, put us at ease while preparing for the trip and was extremely attentive to our questions and needs while on the trip. The entire Enchanting Travels team helped execute a seamless trip and took away much of the stress and worry that comes along with traveling.

Samuel was unphased by our requests for significant changes to our itinerary. He immediately went to work, helping us to make big changes that made the trip very good.

Great organization from sales to customer support. Nothing is left to chance. A real piece of mind proposition.

Very thoughtful and well planned trip to Canada. Had a wonderful family vacation and many of the typical worries for travel – were taken care of by Enchanting Travels. So nice to have a point of contact as needed while traveling. Highly recommend

Enchanting travels not only provided us with an outstanding African experience, but were with us the whole trip through checking on us and providing advice and special unexpected, thoughtful experiences! Near the end of our trip, I had some awful stomach distress issues and they (Gao, our trip coordinator) were right there, offering to call doctors or hospitals for me! It was so good to know that they would take care of their travelers, no matter what.

Enchanting Travels knows Africa and designed an itinerary with a close-up view of this amazing place, its animals and its people. We hopscotched the continent with complicated travel arrangements made possible by Enchanting’s attention to detail. Working with Enchanting alleviates much of the worry so that we can savor the experience.

Elena was amazing ! She was always available and answered as soon as I needed her. She even was wonderful when we had an incident and made us feel secure. Her attention to detail and customer service is outstanding ! Impeccable. We loved her ! Thank you so much.

Enchanting Travels ensured our trip was filled and maximized our experience!

Morgan was our trip advisor and Tasneem was our contact throughout our trip. My teenage daughter and I traveled to the Amalfi Coast and Greece. We wanted a mix of history, culture and swimming carefree in sea coves. Only a very experienced travel advisor like Morgan could have planned the perfect trip for us, full of fun, adventure and, of course, safety as I am a single mom. Morgan secured a local hotel away from the hustle of Sorrento as our base in Italy. It was perfect. We were located right next to a local swimming pier with breathtaking views from our hotel room and surrounding neighborhood. She planned two perfect small boat excursions and one private tour to Pompeii. We swam in sea coves along the Amalfi coast and visited Capri, Positano, and Amalfi. Then off to our next destination. We wanted a less touristy Greek island and Morgan wisely chose Milos for us, which we knew nothing about. We stayed at a breathtakingly beautiful hotel with our own private jacuzzi which Morgan negotiated for us. Also within walking distance to a small beach area and quaint downtown of family run restaurants. Our excursions in Milos were also exactly what we wanted. Mix of history, culture and swimming in sea coves. We flew into Milos and took the ferry back to Athens. Although that may not sound exciting, both were part of the adventure. Throughout our journey, whenever I felt uneasy (like when our private car driver from hotel to Naples airport) asked for money, Tasneem was readily available advising us. Tasneem also had special housewarming gifts waiting for us at each hotel. I always felt like she was by my side just in case I needed her for anything. She was even there for us before our trip started! She emailed us restaurant recommendations, grocery stores, pharmacies, and patiently helped me with my mosquito phobia. (Btw, no mosquitos during our trip.) Anyways my daughter has now caught the travel “bug” and we are so excited to have Morgan and Tasneem help us with our next adventure. Morgan expertly tailored this trip to exactly what we wanted and leveraged Enchanting Travels’ business to get us great value for top hotels, transfers, and excursions. We wanted luxury and we got it. Vacations like these are once in a lifetime. Traveling with my daughter is giving us precious lifetime memories. Morgan and Tasneem understand this. I am so grateful that I trusted them, and my daughter and I are excited to make more lifetime memories together. Thank you!

What differentiates Enchanting Travels is the care, high professionalism and deep local knowledge of their staff – their expertise and advance planning enabled us to make the best use of our precious vacation time and have an unforgettable vacation! We will use them again.

We very much appreciated the personalized service during the trip planning, trip preparation and actual trip phases. Catherine, our Trip Coordinator, was in regular contact over this last year as we had to postpone the trip due to Covid and during the final month before the trip and during the trip including meeting with us at the beginning and end of the trip in Kenya to ensure we had everything we needed. She surprised us with special belated honeymoon dinners at the first hotel and first safari camp- we felt very spoiled! We will definitely engage with Enchanting Travels for future trips.

Enchanting Travels did a great job listening to our interests & designing a trip reflective of that! The accommodations booked for us were amazing, the guides were excellent & the drivers were prompt & friendly. A perfect trip!