Guest Reviews

Enchanting Travels made our travel planning easy. The personal attention and listening to our goals for the trip made it perfect. We were traveling with our young son and they made everything comfortable in our trip to accommodate him.

Every step of the way, our needs were met – from ideas of where to eat, changing hotel rooms with ease, being met at the airports, coordinating all of our activities. This attention to detail allowed us to thoroughly immerse ourselves in our trip to Costa Rica and Panama.

The Enchanting Travels’ team was professional and attentive, supporting us on each step of the trip. Their help, resources and availability provided us with a level of confidence and comfort during these uncertain and challenging international travel times that we would have otherwise lacked.

If you are thinking about using a travel planner you will want to consider Enchanting Travels. This was a first class experience for our first trip to Africa. We never could have made a trip like this happen. The logistics of putting this together with 5 major excursion, 13 plane connections, on time driver pick up and escorts, our last minute changes in plans to squeeze out every bit of culture and experiences as possible….wow! They really accommodated us at every turn and took amazing care of us. From our trip planner, Anna, to our ground support person in Africa, Catherine, we were in good hands all the way. We would not hesitate to use this service on our next trip. This company was integral to making this a trip of a lifetime and now we are thinking about our next trip of a lifetime. Experiences like this are worth doing well and our experience was top notch! If you want an amazing experience we highly recommend Enchanting travels.

The activities that we went on were super special. We got one on one tours and learned SO MUCH about Costa Rica. We were really impressed by the uniqueness of each activity.

Enchanting travels took most of the stress out of planning our honeymoon! Traveling during a pandemic was very stressful just getting all the documents & tests needed to enter the country, our coordinator guided us the whole way! Every detail was thought out for us and made it very easy to show up and have a great time.

Enchanting Travels planned a wonderful trip to Uganda and Tanzania for us. Alison Felfoldi carefully put together our itinerary for us. The whole way we felt we had someone was watching to make sure everything went smoothly.(Thanks Cyprian). It was our first time with Enchanting Travels and we are very happy. Great memories.

Enchanting Travels takes precious and meticulous care of every detail necessary to ensure a fantastic travel experience! Despite tenuous times during a worldwide health pandemic, their knowledgeable and caring agents planned a safe and adventure filled itinerary to South Africa for my family of seven. Ben Rolex, an Enchanting Travels agent located in Kenya, went out of his way to rescue us when we had a few travel/visa/and covid testing disasters during a portion of our trip that was NOT even part of our planned itinerary with Enchanting Travels. We felt as if Ben truly cared about us as individuals and would protect us at all costs–a rare experience in the travel industry. Ben, and all other Enchanting Travel agents are professional, knowledgeable, readily available, reassuring, understanding and highly capable of finding solutions to any travel problems one may encounter. Enchanting Travels is an absolute top notch travel agency and we would highly recommend them and their life saving agents!

Enchanting Travels took our concept of a family vacation and made it into a fully baked trip with suggestions on activities and accommodations. We did not even realize all the details that we needed handled until they suggested them. We are definitely going to use them again.

From the initial inquiry through embarkation, Enchanting Travels took care of every detail. The customized itinerary was perfect, and we were well-informed at every step. Traveling during a pandemic was a little unsettling, but Samuel made sure that we were well prepared. I wouldn’t hesitate to recommend Enchanting Travels to anyone with an adventurous spirit!

From initial phone call to this very moment… everyone and everything has been on point!!!! We keep communication going and respond from Covid and our concerns were detailed and immediate!!!! Prefect Trip

We are a family of 6 with world travel experience. My husband and I are in healthcare are like to get very far away and have unique experiences. I felt they listened to the things important to me . I like going local to support economies as opposed to chain hotels. We got everything we asked for. It feels like a company with heart, compassion towards local economies, and a very authentic approach to what the traveler wants.

Enchanting travels did a great job buttoning up our itinerary for a part of the world we had little to no knowledge of. Not only did it save us a crazy amount of time, it provided us the opportunity to meet trusted partners of enchanting that we now consider friends.

Our trip to Costa Rica with Enchanting Travels was an absolute dream. Costa Rica is such a beautiful country filled with wonderful people. It was a true adventure trip filled with stunning nature and animals, but also a great nightlife. Everywhere we went we felt safe and appreciated by the locals. The food was beyond expectations and we drank the tap water the entire time. The eco friendly Pura Vida vibe in CR is unmatched by any of Caribbean country we have been too and we literally cannot wait to go back. Our guides were absolutely incredible and taught us so much about CR history, culture, and wildlife. Plus some Tico Spanish as well. Our entire trip was planned for us down to every last detail thanks to Enchanting Travels. Every transfer was on time, every tour was carefully selected, and we had contact with our amazing coordinator Vanesa whenever we needed some help. We would highly recommend ET in the future for a truly unique experience when travelling. Especially somewhere new. I was clear that they spent a lot of time putting together our personalized vacation experience!

Enchanting Travels offers exceptional customer service while putting together amazing trip itineraries taking any guess work out of planning. Our honeymoon was absolutely perfect!

Our honeymoon experience in Iceland and the travel team we worked with were absolutely fantastic. We felt like all of our interests were included in our plan, and we were encouraged to try new things – which turned out to be some of our favorite and most memorable experiences of the trip! We’re looking forward to working with Enchanting Travels for years to come. Thanks for providing us with a phenomenal experience!

Amazing Belize Vacation with Enchanting Travels
We booked our second trip with Enchanting Travels to Belize. Lisa Fox and the team at ET could not do a better job at providing what they promised. I had very specific requests that were not only fulfilled but exceeded. I wanted to go up the river to see the Lamanai ruins and it wasn’t a typical ask. Not only did they find the perfect guide, but a great authentic hotel on the river where we heard the monkeys every night in the trees. The guide was an authentic river/hunter gatherer who knew everything about the wildlife and fauna.

For the second part, we headed into the interior, and they also planned a day for hiking and birdwatching and we got to have a picnic and swim at Rio On Pools. They always recommend the best hotels (I am super picky!!!) and we were really pleased with the choices. Hotel choices are important in Belize because the remoteness of the locations require you to eat at the hotel, and the food better be good if I’m eating there for breakfast and dinner.

They are also very flexible. I’ve traveled with Audrey Travels and Abercrombie and Kent and they just aren’t flexible enough for me (I’ve been to 58 countries, 2 with Enchanting Travels). I have a lot of crazy ideas (like avoiding other tourists) and they let me collaborate and help solve my complicated itineraries!

What stands out, though, is the ground support while you are on your trip. Going to 3rd world countries can be daunting and knowing that there is a support team there to help with unforeseen circumstances makes traveling with them especially comforting. For this new era, they will make sure you have your covid tests and be ready to return without worry. I was in Croatia in July on our own and tracking down our Covid tests at 10 pm the night before the flight wasn’t fun! By the way, you can try to beat their prices but you won’t.

We are heading to Uruguay with them in March and Ecuador in October. Highly recommend Lisa Fox for Central/South American Travel and anyone at Enchanting Travels for the rest of the world!

We just arrived home from our trip to Hawaii with Enchanted Travels, as our previous trip with them they were very attentive and planned us a great vacation.