Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS





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We have been working with Lisa and the Enchanting Travels team now since we booked our trip in November. Although the last few months have made it seem like our trip will not be possible the team at Enchanting Travels has been great. Each exchange with Lisa has been great as they work through everything with us. I am sure that she can tell how down we are through email and is keeping everything very positive for us which is remarkably helpful. We look forward to working with them for this trip and any future travels we have.

Sue Ashton
- Guest Country:
- UK
- Travel Dates:
- March 2020
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Ranthambore, Jaipur, Deogarh, Udaipur
Enchanting Travels is a bespoke experience. From planning my trip, through to the trip itself, everything was thought about. We traveled at a particularly difficult time, due to the Coronavirus outbreak. We were supported with everything, kept up to date with how the situation was developing and how this might affect us. Having WiFi in the car allowed us to communicate with our Trip Coordinator and check with our online government updates. Our stay was luckily not affected, but I felt so supported by the team. Our guides were ready waiting for us, could answer any questions about the sites we were visiting, they communicated with our chauffeur to ensure everything went smoothly. I could not recommend this company more highly. Excellent planning, experience, and execution. Our holiday was truly ENCHANTING!

Matt Vanden Heuvel
- Guest Country:
- Canada
- Travel Dates:
- March 2020
- Traveled To:
- Oceania – New Zealand
- Itinerary:
- Auckland, Bay of Islands, Whitianga, Rotorua, Christchurch, Greymouth, Franz Josef, Queenstown
My wife and I chose Enchanting Travels to help us organize our honeymoon. ET took away so many variables, which reduced stress and gave us confidence in our travel plans. We normally coordinate our own travel experiences, but we are very happy with ET and thankful that we got such responsive and personal help from everyone involved. With all the stresses and variables of planning a wedding, we were very happy with being able to reduce that work load without sacrificing the finer details of a well researched and personally tailored travel experience. ET really helped craft a magnificent vacation of a lifetime!

Aaron Howard
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- South America – Chile
- Itinerary:
- Easter Island
The team at Enchanting Travels was great to work with and I will definitely use them in the future. We are normally free range travelers who book everything on our own and don’t like to be chaperoned, and the team worked within those parameters to give us a great trip.

Richard Ramey
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Leh, Varanasi, Khajuraho, Bandhavgarh, Kanha, Agra
I’ve always valued Enchanting’s trip organization skills and your help with making my somewhat eclectic wishes happen. Now I can say that perhaps the greatest value is having your organization and people like Shivangi looking out for us when the unexpected happens.

Christopher Aswad
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puno, Lima
We are travelers who typically love getting into the nitty gritty of travel research and booking boutique/off-the-grid style trips. This was one time where we didn’t have the time or bandwidth to do that, and Enchanting was absolutely the solution we needed. The ability to just hand the planning off and the on-the-ground support of the guides & drivers was perfect for this kind of trip at the last minute.

Lindsay Warner
- Guest Country:
- Australia
- Travel Dates:
- March 2020
- Traveled To:
- Africa – South Africa
- Itinerary:
- Blyde River Canyon, Central Kruger, Southern Kruger
Well planned and organised. Everything happened like clockwork.

Julie Goodwin
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- India – North India
- Itinerary:
- Guwahati, Guwahati Cruise, Kaziranga, Jorhat, Kolkata, Amritsar, Delhi
This was our 7th trip with Enchanting. This company is truly consistent throughout the entire process. From the planning stage all the way through your return home. We have traveled to many different countries and the accommodations, guides and activities have always been wonderful! Thank-you Enchanting for another spectacular adventure!

Rodette Schreiber
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Buenos Aires Provincia, Puerto Madryn, El Calafate, Puerto Natales, Puerto Natales Cruise, Punta Arenas, Chiloé, Puerto Varas, Santiago de Chile
Working with Enchanting Travels was a totally wonderful experience. This was my first time traveling that all segments were set up beforehand. The easy of knowing that the next transport, airline, and hotel were arranged for. I will always work with Enchanting Travels if I’m traveling where they operate. Bravo Enchanting Travels!

Charles Stephen Hyle
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago, Torres del Paine, Punta Arenas, Puerto Varas, Casablanca Valley, Valparaiso
Enchanting Travels’ knowledge, and the attention to detail and suggestions of our travel consultant Bo, were extraordinary. We will use them again next year!

Patricia Finn
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires, Puerto Iguazú, Salta, Mendoza, El Calafate
My husband and I were very well served by Enchanting Travels. Our Travel Consultant Jay organized us a very good trip. He was open to making modifications to our itinerary when receiving our comments. We received an itinerary that suits our needs. Once in Argentina, Fernando, our Trip Coordinator, kept in touch with us regularly making sure everything was going fine. We had a very good trip until the Coronavirus became a pandemic and we had to leave Argentina rapidly while it was still possible to fly to Canada. Fernando was extremely supportive in helping us to leave. When we knew that we had to leave, we were in Mendoza. He made the necessary arrangements for us overnight so that we can take a flight in the morning for Buenos Aires (flight tickets to Buenos Aires, transfer between airports) in order to be on our flight to Canada later that day. He continued being in touch with us until we got home. He is a very caring and dedicated person. We felt that we can count on him for support. Overall, we can say that we were well served by Enchanting Travels, we dealt with very professional people. We were very glad that we had booked the trip with a travel agency that is so supportive, especially when the Coronavirus was bringing complications to travel.

Patricia Finn
- Guest Country:
- Canada
- Travel Dates:
- February 2020
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires, Puerto Iguazú, Salta, Mendoza, El Calafate
My husband and I had a 3 weeks trip to Argentina planned by Enchanting Travels in February-March 2020. Our Travel Consultant organized a very good trip for us, he looked after every detail. He was opened to modify our itinerary upon receiving our comments in order to give us a trip that suits our needs. Once in Argentina, our Trip Coordinator kept in contact with us almost every day and made sure the trip was going well. All the drivers were on time for tours and the tour guides were very well chosen. Five days before the end of our trip, the coronavirus became a pandemic. Argentina’s government closed the borders to US flights where we were to fly back. Fernando was extremely supportive in helping us to leave. He has been a very caring and dedicated person during all our trip and he provided us exceptional support until the very end. As they advertised, Enchanting Travels really offers a 24/7 service. We dealt with professional people. We were glad that we had booked the trip with a travel agency that was supportive, especially when the coronavirus brought complications to traveling. We will certainly deal with them again in the future if we are to travel to destinations where they offer service.

Linette & Dagoberto Fernandez
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- Asia – Thailand, Vietnam
- Itinerary:
- Hanoi, Halong Bay, Hoi An, Saigon, Mekong Delta, Bangkok
Enchanting Travel took away all the worry that comes with travel to a distant land. We had a personal tour, with plenty of activity built around things we enjoy doing. We will use ET again.

Pierce Lohmann
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- Asia – Cambodia, Laos, Thailand, Vietnam
- Itinerary:
- Hanoi, Halong Bay, Hoi An, Saigon, Mekong Delta, Siem Reap, Luang Prabang, Chiang Mai, Phuket, Bangkok
Hoi An is not to be missed – including the Vespa excursion. Amazing experience – the guides were so much fun and very knowledgeable. Food was great. Halong Bay trip was spectacular, ship was gorgeous. We saw a large pink jellyfish during our kayaking activity. The temple at Ta Prohm was so beautiful and mystical. Probably our favorite of all.

Christine Dussol
- Guest Country:
- Australia
- Travel Dates:
- February 2020
- Traveled To:
- Asia, India – North India, Sri Lanka
- Itinerary:
- Delhi, Agra, Jaipur, Jodhpur, Udaipur, Negombo, Sigiriya, Kandy, Nuwara Eliya, Galle Fort, Colombo
Enchanting Travels offers very professional and exceptional services. We have just enjoyed a 21days private tour of Rajasthan and Sri Lanka and are very impressed with the organisation and handling of our trip. We were so well looked after from the moment we arrived until our departure and the hotels , services and arrangements were first class.
I cannot say enough great things about our trip with Enchanting Travels! From the planning with Bo, our Travel Consultant, to day to day coordination with Ashwini, our Trip Coordinator, the entire process was stress-free and totally catered to what we wanted. Bo did a great job balancing the activities that we wanted to do while allowing us enough free time to explore on our own. We traveled during Feb 2020, aka the outbreak of Coronavirus, and Ashwini had multiple check-ins with us prior to departure as we were unsure about what to do. While we were there we felt completely safe and in good hands. While we were traveling, we decided we wanted to add an excursion while in Phuket and Ashwini was able to coordinate for the very next day. Also, Ashwini surprised us with 2 wonderful dinners at our hotels. Everything was perfect! We had such a blast on our honeymoon!

Katherine Damrell
- Guest Country:
- Canada
- Travel Dates:
- February 2020
- Traveled To:
- Asia – Cambodia, Laos, Thailand, Vietnam
- Itinerary:
- Hanoi, Halong Bay/Lan Ha Bay, Hoi An, Ho Chi Minh City/Saigon, Siem Reap, Luang Prabang, Chiang Mai, Bangkok
Enchanting Travels promised to make our trip to Asia unforgettable. They certainly did this and more. Every day was perfectly executed with so many incredible surprises along the way. From the guides to the drivers to the hotel employees – everyone ensured that our every need was met. We felt safe in this uncertain time knowing that we were in great hands.

Kathryn Ann Ports
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- Central America – Guatemala
- Itinerary:
- Antigua, Lake Atitlan, Flores, Guatemala City
Best decision! Everything was taken care of and just to our liking. It’s amazing how seamless ever transfer and activity is. You really have nothing to worry about if booking with Enchanted Travels. Their in-country person even touched base with all of guides every time we got picked up. We felt very safe and well taken care of. All the guides were professional, helpful, and very knowledgeable. We learned so much! The small touches (wine and chocolates in our room), welcome calls, texts from trip coordinator making sure everything was going well were very appreciated. Love these guys and the experience they provided.