Guest Reviews

Everyone involved at all our locations provided us with the best service and experience we could ask for. Our guides Suwin and Arnita in particular were a blessing and we were honored to travel and experience Bali, with them.

Unbelievable adventure! Well planned and executed. Never a worry. Treated like royalty at each location. Customer service was above and beyond.

The personalized service was so intimate, that when we arrived in Machu Picchu, we had an escort from the train to the bus that takes you up the mountain. It is less than 1/4 of a mile from point to point. Upon arrival on top of the mountain, we had a buffet lunch ready for us–all we had to do was give the restaurant our name. These types of touches kept me and my traveling companion from worrying about the details that could negatively impact a travel experience. We were very impressed.

I would definitely use Enchanting travel again. By planning your holiday well before you go. It is worth spending time doing this, and listen to the advice you are given You can relax during your holiday.

When traveling alone in a foreign country it was very important to feel confident and comfortable during the trip. And Enchanting Travels allowed me to have that. They made everything perfect with communication and support during my travel.

Enchanting Travels is a must for any trips to Southern Africa. Each itinerary is personally designed to meet–and often exceed–expectations. My group of 11 had an absolutely amazing experience on the 2 week tour designed for us by Enchanting. I cannot recommend the company highly enough!

Don’t hesitate – simply plunge in and book with Enchanted Travels. We’re world travelers and this was by far one of our better trips – it met all of our expectations and more.

We had a wonderful time in Morocco, our guide Rachid was faultless, nothing was too much trouble and his historical knowledge was excellent. Equally we couldn’t fault our driver Khalid he was safe and careful and very pleasant to talk to. The Marrakech chef tour was excellent he brought along two apprentices as well so we got an all round view of the cuisine. All the hotels were lovely and the staff extremely helpful (except the Kasbah see below) I have a few points that I hope will be useful for others travelling to Morocco. The distance between Casablanca and Fes is 220km not 90km as stated and from Fes to Chefchaouen it is 210km not 90km, which added considerable extra travelling time. The High Atlas Mountains were amazing, however we didn’t get to visit a Berber home and have lunch with them, but we did have a picnic on the mountain. I think the fitness level should be raised it certainly wasn’t moderate and hiking boots are essential for a 5 hour trip. It could be quite dangerous if this isn’t mentioned. Unfortunately the Kasbah du Toubkal feels and looks neglected, I know it is rustic but even the gardens and herb beds are overgrown. I have included a photo of the broken outside furniture on the overgrown lawn as well as some other happy snaps. Thank you for looking after all our needs during our trip, kind regards from Jude and Brian

This was our first trip outside the USA. We were a bit nervous about the trip. That being said, we ended up not having anything to worry about. All the details were handled by Enchanting Travels and executed nearly flawlessly. Any issue was handled promptly and to our satisfaction. From our trip coordination, to our travel consultant, our guides and chauffeurs. We are so pleased. We would not hesitate to use them again.

Great travel company. Everything we asked for was done and our trip from our Travel Consultant and our Trip Coordinator, were fantastic. Our guides were excellent and the places we stayed were magnificent. We couldn’t ask for anything else. My son and I will never forget this trip.

Enchanting Travels is like getting the best of a luxury train or cruise vacation without having to deal with the worst parts (crowds and having to be confined to one space). The logistics are handled, your days are planned, and it’s all done exactly how you’d want it to be. All the while making the trip exciting and exhilarating, which is the best news possible for type A folks like me.

Our trip to Japan was the 4th time we have used Enchanting. This time my friend and I went with our daughters and the memories we shared together were priceless. We saw and learned so much. A fantastic trip!

Our six day safari experience was fantastic, especially our time in the Serengeti. All aspects of the trip were excellent: our amazingly knowledgeable guide Edward Masaki, the up-close views of diverse, fascinating mammals and birds; the lodgings, service and the gourmet meals. We also enjoyed the perfect weather, lack of tourists, and greenery of going during “low“season. We only had rain once at night.

Thanks to Enchanting Travels for all their efforts to ensure our trip to southern Africa was one of the best we’ve ever done. The hotels they chose for us were beautiful, unique and with friendly and thoughtful service, while within our price range. They anticipated every need, be it knowledgeable guides and drivers, a rental car delivered to our hotel, or a meal waiting at the end of a long travel day. We enjoyed not one, but two special anniversary dinners arranged by our Trip Coordinator. She also checked in on us regularly to ensure all was going well, and address any questions or concerns we might have had. It is hard to imagine travelling without Enchanting Travels in the future, particularly to places that might otherwise be intimidating.

It was a wonderful trip to the Komodo island. The organization was excellent!

Enchanting Travels created a great, fully custom itinerary for us spanning nearly a month and 5 different countries. They handpicked some spectacular properties for us to stay at and filled in all of the details for us, saving us from the hassle of figuring out logistics and spending countless hours doing research. Wonderful attention to detail that doesn’t end until your return home. Our trip coordinator regularly checked in with us and monitored our entire trip, so even if something does go wrong, it gets resolved quickly.

Thank you for such a top notch experience. Everything was top of the line.

One of the best travel experiences I have ever had. We have never used a travel company before but we will only use Enchanting Travels from now on! The planning, people, information and details provided, hotels and transport were flawless.