Guest Reviews

Custom-built, pampered, peace-of-mind opportunity to create unforgettable memories. They help you to plan it. Once planned, they coordinate everything in every detail, they check with you at all times that you are well accommodated in all respects, they are flexible in case you change your mind. I had the impression, at all times, that I was their only client – this is how prompt they were during the whole experience.

Enchanting Travels is very accommodating and helpful to you when planning a custom design trip and provide all the support and backup that you will need to complete a wonderful experience.

I’m not certain there are words to explain just how phenomenal both the service and our adventure with Enchanting Travels was. This was a once in a lifetime family adventure to Africa and we had many different interests and adventures, over various African countries to try and complete. From the first contact made with Enchanting Travels to the final email to ensure we were home safely, this trip reflected such superior customer service and kindness that I will ALWAYS choose Enchanting Travels to travel with wherever it is possible.

Every ‘dream’ we requested was catered for by Loise, our Travel Consultant, and every recommendation given to us was an absolute treasure – the fact that we could fit it all into our budget (which no other company could achieve) was the cherry on top. We felt safe and ‘looked after’ every single moment our our journey and everyone we encountered from Enchanting Travels truly went above and beyond to ensure our adventure was ideal – including a last minute airline change which Bonnie, our Trip Coordinator, sorted out for us quickly whilst keeping us updated! Without a doubt this was the absolute best service I have experienced on a trip…. EVER!

Our experience with the Enchanting Travels team was very pleasant and the trip just flowed seamlessly. From the chauffeurs through to the Trip Coordinator, down to the guides/tours and accommodation, it was a wonderful experience.

A well planned itinerary and a well managed trip. Excellent servive provided by our Travel Consultant Lisa and our Trip Coordinator Fernando. Our trip was all we hoped for and more. Travellers can not go wrong using Enchanting Travels to pland and coordinate their trip.

From the initial planning to the holiday itself, Enchanting Travels planned an exciting holiday that fulfilled my tastes and wishes. I would certainly recommend them, and am in the process of using Travel Consultant Lisa Fox, from Buenos Aires, to plan our next holiday in South America for next February.

We found Enchanting Travels to be without question the best agency we have ever used. We will travel with them again and again and highly recommend them to anyone. You may share my email address with others who are interested in our wonderful experiences with you.

Organisation arrangements were outstanding. Local travel guides very good knowledge always on time with transport. Hotels were excellent. Good follow up when my husband was ill. In short would recommend this company to anyone.

With a very challenging itinerary in close to a month of travels in Africa, Enchanting Travels excelled in taking care of us. There was not a single problem with connections, accommodations, tours, anything!

If you are looking to explore some of the world’s most interesting places…you can count on a great experience if you explore them with Enchanting Travels. It was one of the best decisions we have made.

We absolutely loved every aspect of our trip to Chile. From the well thought out itinerary, to the choice of hotels, to the timely and smooth transfers, every detail was perfect.

Enchanting Travels took my dream for an African honeymoon on a smaller budget and made it a perfect reality! We LOVED our resort and can’t wait until we can go back.

If anyone wants a reliable well run company then Enchanting Travels should be your no. 1 choice – so helpful and willing to listen to your every problem or changes to the venue.

Great company to work with, willing to work to customize things for travelers needs, very responsive and attentive, and high quality arrangements.

We first traveled with Enchanting Travels in 2008 to India. We had such a good time, nothing was too much trouble. When we decided on another trip of a lifetime, Thailand, Cambodia and Laos, we were so pleased to find that Enchanting India was now Enchanting Travels, and that they now covered other countries. We got in touch with them, not thinking they would remember us, but they did! In fact our Travel Consultant had actually helped us plan our trip back in 2008. She even remembered little details like my husband being a keen photographer. Once again we booked our trip knowing that we would be well looked after.

Our short trip to Asia was just perfect. Enchanting Travels helped us achieve our goal of getting a taste of the culture and highlights. The trip was very personalized and flexible. Our guides were extremely knowledgeable, the lodging delightful. We will look to Enchanting for future trips!

Enchanting Travels worked wonderfully with us in planning and building out this experience. They were quick to get back to us on questions and help us to understand and relate our request of the “feel” and “experience” we were looking for into an actual itinerary. On the ground they were efficient and we felt well taken care of. The contacts on the ground were well informed of our next steps, well educated in the area to share information, had great personalities, always ok with our timing. We never felt we were rushed or past our time. They were very accommodating to our needs and wants.

My family visited India recently to see where my parents lived in the 1960’s, on a tea estate near Ooty, where I was born. My brother and sister came as well. We had a very enjoyable and memorable trip that was so well organised by Enchanting Travels. Everything went according to plan and there were no unexpected problems. The hotels were excellent, the tours interesting, the guides very informative and our driver Sashi was amazing. He was friendly, polite and navigated the crazy traffic with cool calm dexterity.

The convenience of our own vehicle and driver made it possible to stop whenever we wanted, and to adapt the trip to suit our wishes. When we got to the tea country we were able to find the tea estates and met people who remembered my parents. We visited the bungalows where we lived and saw people picking and collecting the tea. It was a real trip down memory lane for my parents and great for us to see the places they have told us about.

Later we stayed on a houseboat on the backwaters of Kerala and had three wonderful days where my parents also celebrated their 55th wedding anniversary. The houseboats are like a floating hotel room moving slowly through the waterways. The crew and captain were very friendly and helpful, and the food was delicious.

We were very glad to have made this special trip together, and lucky to have found Enchanting Travels to arrange it all for us.